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Travellers posting more reviews on OTAs
Travellers are posting more hotel reviews on online travel agencies (OTAs) than on traveler review sites, a new study has revealed. According to the new report from PhoCusWright Inc. on the role of...
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OTAs – The Coming Wave: Lessons from abroad and local nuances
Lorraine Sileo Lorraine Sileo, senior vice president, research of Phocuswright, kicked off the “OTAs – The Coming Wave” session at the WIT Conference by painting the big picture of how OTAs were...
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Looking back on 2014 and predictions for 2015, Part 2
Airbnb acquires HomeAway and consolidation in meta-search are among some of the predictions for 2015. Philip Wolf, Founder, Phocuswright 1. The thing you will remember most about 2014 (personally) The...
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Innovation meets the future at Phocuswright@ITB
Global travel market research company, Phocuswright, will host Phocuswright@ITB themed “Disruption’s Curve” on 4 March in conjunction with ITB Berlin. Image credit: ITB Berlin The event will feature...
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Indonesia Online Travel: Arrived With a Bang, Brace for the Boom
A newly-released study by Phocuswright, three months before the third WIT Indonesia is set to kick off in Bali on April 30, sheds new light on a market that has captured the world’s attention as the...
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In online travel, size matters
With Expedia swallowing Travelocity, Orbitz considering a sale, eDreams Odigeo in transition and Priceline stoking fears around the world, every online travel company and hotelier must confront a...
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Airbnb & Uber and how they used technology to build trust between strangers
Listening to two speakers from Airbnb and Uber back-to-back on the same stage at ITB Berlin drummed home the amazing and scary scale the two companies have built in a short time and how disruptive they...
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No lightbulb till 9, now Destinia’s Amuda Goeli clearly sees the light
I suppose we are all a product of our background and experiences and Amuda Goeli, co-founder of Destinia, certainly comes across as an individual who’s very comfortable in his own skin. Amuda Goeli...
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Travel disruption alert and who owns the customer journey
With all the talk in the industry about who owns the customer journey, Yeoh Siew Hoon wonders if travelers want to be owned. Many things were said at Phocuswright Dublin including how as part of...
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Sleep with me: The surprising rise of renting shared space
Back in 2012 when Airbnb was starting to generate some significant momentum and buzz, our team decided to add a new lodging category to our annual U.S. Consumer Travel Report. That category was shared...
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Middle East online bookings set to surge
The Middle Eastern travel market is poised for major growth in the next few years, according to new research from travel industry research authority Phocuswright. Jeff Strachan: Middle East online...
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Mobile shopping and sharing soars across markets
The rapid adoption of mobile devices, the rise of social networking, the myriad device and channel options have all added to the growing complexity of the travel search, shop, buy process. A new report...
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Words from the wise and the wide-eyed
Guest blog by Maggie Rauch, senior research analyst, Phocuswright WIT Bootcamp, the one-day, startup and innovation-focused precursor event to Web in Travel is a rare opportunity to get a peek into the...
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Winners at Phocuswright’s Travel Innovation Summit
Travel industry research authority, Phocuswright, has announced the award winners of The Travel Innovation Summit, held on November 17 and 18, during The Phocuswright Conference in Hollywood/Ft....
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QuadLabs Technologies, Travog wins APAC Travel Innovator of the Year award
Travel industry research authority, Phocuswright, has announced the award winners of the first Asia Pacific Travel Innovation Summit during Phocuswright India, currently underway in Gurgaon, India. Ten...
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Meet China’s new wave of travellers – young, free, independent, affluent,...
A new breed of Chinese travellers is emerging in China, dubbed free independent travellers (FITs), who increasingly shuns escorted travel in favour of spontaneous exploration. FITs – new breed of...
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The rise of mobile messaging and its impact on travel planning
Mobile messaging has seen a remarkable growth, and shows no sign of letting up anytime soon. Apart from the widespread use of traditional SMS or text messaging, Internet-based mobile chat apps have...
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Simon Lehmann to lead Phocuswright as President
Travel industry research authority Phocuswright, a division of Northstar Travel Group, today announced the appointment of Simon Lehmann as the brand’s president, effective November 1, 2016. Lehmann...
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Trends that matter in online travel
At WIT 2016 Conference in Singapore last month, Lorraine Sileo, vice president research of Phocuswright, shared the key trends that mattered in online travel with Yeoh Siew Hoon, founder, WIT. Q. What...
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Technology, travel and Trump – key takeaways from Phocuswright
Call it a funnel or a sieve or whatever, let’s face it, things are changing in online travel, lines are blurring even faster than you can say “revolution” and everyone, it seems, wants to be all things...
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